COVID-19 Resources for Delaware County, PA

Last Updated April 8, 2020

Have resources that should be added to these lists? Please send them to info@helpmlp.org.

Interested in volunteering to help with the COVID-19 crisis in Delaware County? The Citizen Corps of Delaware County is looking for volunteers.

Resources from Delaware County government agencies

There are two numbers for residents to call for COVID-19 related resources and questions:

  • 610-344-6225 – the Chester County Health Department Hotline (Monday-Sunday 8:30am-4:30pm)
  • 1-800-722-7112 – the Greater Philadelphia Coronavirus Helpline (24/7). 

Residents should register for the DelcoAlert notification system for information and alerts related to emergencies.

Funding for non-profit organizations

The Foundation for Delaware County (TFDC) has established a Response Fund for non-profit organizations serving Delaware County during the COVID-19 crisis.

TFDC is considering three funding priority levels:

(1) Front Line Grants: funding for community-based nonprofits that have increased demand for services due to COVID-19. These nonprofits have deep roots in community and a strong track-record serving people who are immediately and disproportionately suffering from this crisis. Examples of the types of nonprofits in most need: community-based health clinics, food pantries, organizations that support seniors, meal delivery programs, homelessness programs.

(2) Service-Challenged Grants: funding for nonprofits that are modifying their in-person service delivery modes due to COVID-19 and need assistance to do so.

(3) Long-Term Recovery Grants: funding for nonprofits facing extreme difficulty due to lost revenue from closures and cancellations, as well as other challenges.

Questions about the fund should be directed to Mischico Warren at grants@delcofoundation.org or 610-744-1016.

Health-related resources

On March 19, 2020, the Delaware County and Chester County entered into an agreement to allow the Chester County Health Department to lead Delaware County’s COVID-19 response.

The Delaware County Government Center will be closed to the public March 23 -March 27. Delaware County residents seeking COVID-19 resources and information can call the Chester County Health Department Hotline at 610-344-6225 from 8:30-4:30pm seven days weekly. Residents can also call the Greater Philadelphia Coronavirus Helpline 24 hours a day, seven days weekly at 800-722-7112.

Guidance on homemade masks from the PA Department of Health.

Resources for families with young children

Women’s Infants & Children (WIC)

WIC is still accepting new participants. If you would like to apply for benefits please call 484-471-3320.

ALL Delaware County WIC Offices are closed to the public until further notice. WIC office staff will begin issuing all benefits via mail and calling participants to collect intake information so that benefits can be mailed. Clients will be directed to call the clinic where they participate:

  • Springfield Clinic 484-479-3086
  • Eddystone Clinic 484-480-8800
  • Upper Darby Clinic 610-713-5800

Resources for people experiencing intimate partner violence or abuse

  • The Domestic Abuse Project of Delaware County‘s office is currently closed through March 30, 2020; however, their 24/7 hotline is open at 610-565-4590.
  • The Delaware County Women Against Rape and Crime Victims Services’ office is currently closed; however, their 24/7 hotline is open at 610-566-4342. Additional services can be reached at:
    • Victims of Other Serious Crimes 610-566-4386
    • Crime Victims Law Project 610-566-6463

Resources for people in recovery

Behavioral health resources

  • Pennsylvania Statewide Support and Referral Hotline is available at 1-855-284-2494, For TTY, dial 724-631-5600.
  • The PA Crisis Text Line is available 24/7 by texting “PA” to 741741. Services are confidential and free.
  • The Delaware County Crisis Connections Team Warm Line is available at 855-464-9342. The Warm Line is staffed by Certified Peer Specialists to support individuals with mental health and emotional challenges.
  • The Delaware County Crisis Connections Team Mobile Crisis Serviceis available at 855-889-7827 24/7. The Mobile Crisis Service provides crisis response, on-site mobile crisis assessment, and referral services.
  • Delaware County suicide prevention resources (Prevent Suicide PA)

Public benefits and income supports

If you have lost your job, or have had a reduction in your hours, you may be eligible for SNAP (“food stamp”), Medicaid (“Medical Assistance”), Temporary Assistance for Needy Families (“TANF” or “cash assistance”) or heating bill assistance (LIHEAP). You can apply for benefits through Compass. The County Assistance Offices are currently closed to the public, but they are accepting applications. If you already receive these benefits, but you’ve lost income, you may be eligible for an increase in SNAP or TANF. Because the County Assistance Offices are closed to the public, you should submit information about a change in income in one of the following ways:

Telephone health insurance enrollment helplines

Food assistance

School district food access locations for students:

  • Chester Upland 
    • Grab and go breakfast and lunch will be available March 17-27 between 10am-12:30pm at Chester High School, Toby Farms Middle School, and Stetser Elementary School.
  • Upper Darby
  • Chichester
  • Haverford Township
    • Lunch and Breakfast Grab and Go bags will be available on a daily basis for families who qualify beginning on Tuesday, March 17th between 11:15am – 12:15 PM.
      • Families can go to the High School or Manoa Elementary to pick up these items. Please go to the main entrance.
      • For questions, email Interim Food Services Director, Diane Dowling  at ddowling@haverfordsd.net
    • Interboro
    • Penn-Delco
    • Radnor Township
      • For free and reduced lunch families, you should have received a communication from the food service coordinator to offer assistance with meals. Please contact Beth Cooke at beth.cooke@rtsd.org for further information. 
    • Ridley
    • Rose Tree Media
    • Southeast Delco
    • Springfield
    • Wallingford-Swarthmore

Food banks and pantries:

Housing

  • Delaware County courts are closed through April 30, 2020, and no legal evictions will proceed until they reopen.
  • If your landlord changes your locks, takes your possessions, or cuts off your utilities, the Tenant Union Representative Network (TURN) provides the following advice:
    • “Call 911 and report an illegal self-help eviction to the police.
      • If your landlord is still on site and the illegal eviction is still in progress, an officer may be dispatched to assist you.
      • If your landlord is not still on site, you should make a police report. Make sure you write down the DC number so you can request a copy later.
      • You can ask the police for other assistance, like calling your landlord.
  • Family &Community Service of Delaware County
  • Delaware County Department of Human Services
  • All evictions and foreclosures on HUD-backed properties have been suspended until the end of April.
  • Beginning March 27, there’s also a federal eviction moratorium for 120 days on the filing of any new evictions against tenants in any type of federally-related subsidized housing, including LIHTC and Housing Choice Voucher Programs (including “Section 8 housing”).
  • Tenants are still required to pay rent during the COVID19 crisis. If tenants cannot pay rent during the COVID-19 they should immediately let landlords know in writing that they will not be able to pay rent due to being impacted or affected by the pandemic.

Utilities

  • PECO has suspended shut offs and is waiving fees through May 1, 2020 due to COVID-19. PECO is also offering assistance programs to individuals facing hardship. Individuals seeking assistance should contact PECO Customer Care as soon as possible by calling 800-494-4000.
  • Comcast is offering new, low-income internet services and two months of free internet in response to the COVID-19 crisis. Additionally, Comcast is offering free wifi through wifi hotspots across the country. During the COVID-19 crisis, Comcast will not disconnect customers’ internet service or assess late fees. Customers must contact Comcast and choose a new billing date at https://www.xfinity.com/myaccount.

Legal services

  • Legal Aid of Southeastern PA (LASP)is temporarily canceling walk-in intake appointments at their offices between March 12- March 27. They will continue to take applications for civil legal services by phone at 877-429-5994 (Monday through Friday 9am to 1pm) or online.
  • The Delaware County Senior Law Centeroffice is currently closed; however, all of their staff are working remotely. Call 610-910-0215 for services.
  • The Domestic Abuse Project of Delaware County‘s office is currently closed through March 30, 2020; however, their 24/7 hotline is open at 610-565-4590. They do assist with filing protection from abuse orders.
  • The Delaware County Women Against Rape and Crime Victims Services’ office is currently closed; however, you can reach their Crime Victims Law Project at 610-566-6463.
  • HIAS Pennsylvania provides legal representation to immigrants who meet their eligibility criteria. Call 215-832-0900 Wednesday 9:30am-12pm or Thursday 2pm-4pm to be included on their intake list.

Free tax preparation

Free, virtual tax preparation is available for low-income families through the Campaign for Working Families at GetYourRefund.org. Once there, verify your identity, answer some required questions, and upload your tax documents.

People with families or friends in state prison

The Pennsylvania DOC has suspended all visits through at least April 10. Only staff, vendors and contractors will be allowed to enter any of the state prisons, pending the results of a screening. The DOC has begun video visitation in place of face-to-face visits.